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Disregard the “Nu-uh!” Effect at your own peril

Once upon a time, but not that long ago, a brand message could be successful even if it was close … Read More →

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In The Age of the Customer, customers co-own your brand message

The Age of the Seller is succumbing to what I’ve named The Age of the Customer®. In this new Age, … Read More →

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VIDEO: Allow customers to see your business’s authentic side

Age of the Customer author and Small Business Advocate Jim Blasingame discusses the importance of introducing your customers to your … Read More →

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